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Privacy Policy, Ordering, Shipping and Returns

Privacy Policy
The www.coffeeshapeasia.com site is in the business of fulfilling customers’ orders online or via downloading the fax order form and faxing it through the fax no. provided. Any personal information collected are for the following purposes:

 

            • as required by law
            • to allow the company to obtain feedback on it’s internal processes
            • to ensure our customers are aware of all of the other services available
            • to ensure that where possible, the company is able to satisfy the purchasing requirements of our
              customers.

 

Personal Information is only retained for the purposes set out above.
All personal information is secured against access by anyone not required to use the information.
All personal information collected is only for the use of the Company and it is understood that it may be disclosed to another company within the group, but at no time will personal information be disclosed to an external party without the customer’s written consent.
At all times, the company will endeavour to maintain the accuracy of the information collected and up date it where possible. To assist us in this process all customers are encouraged to verify the accuracy of the information held and where necessary correct any inaccuracies.

 

The company does not require any information of a sensitive nature. Information that may be required by law from time to time will be secured by encryption and will not be available to those using the information within the company.

 

Internet User Privacy
Except where necessary to supply the services expressly requested by you www.coffeeshapeasia will not make use of your personal details without your permission.

 

CoffeeshapeAsia.com does not sell, rent, loan, trade or lease any personal information collected at our site, including email addresses.


Order process
An offer to sell is made when you place the order for your products. As you go through the order process there are also a series of instructions. We will not be bound however unless and until we accept your offer.

 

We take payment from your card at the time we dispatch your order, once we have checked your card details. Goods are subject to availability. In the event that we are unable to supply the goods, we will inform you of this as soon as possible.

 

Unless we have notified you that we do not accept your order, order acceptance will take place on the next business day in the case of Express Post orders and within 7 business days for Singapore orders and up to 14 days for orders outside Singapore. It is however likely to arrive at your doorstep within 7 business working days. The order does not take place until that stage, notwithstanding that we may have debited your card (see above) or that we have sent an acknowledging e-mail (see above)

All orders that you place on this website will be subject to acceptance in accordance with the above clause of these terms and conditions.

 

It is your responsibility to process your order with complete and correct name, address, email and phone details.


Delivery
Currently, orders can only be delivered from this Site anywhere in the Asia, i.e. Singapore, Malaysia, Thailand, India, Pakistan, Bangladesh, Sri Lanka, Myanmar, Vietnam, Cambodia, China, Hong Kong, Korea, Taiwan, Japan, Indonesia and Brunei. All additional postage services such Express Post are additional charges.

 

Returns
By purchasing the product, you acknowledge that you have read and accepted the terms and conditions for sale of CoffeeShapeAsia.com. No exchange or refund will be made upon an order being taken from you, which infers that you have purchased the CoffeeShape Green Coffee product with full knowledge and acceptance of health warning that you are a suitable candidate to use the CoffeeShape Green Coffee on a daily basis as suggested in the directions for use. Terms and conditions refer to the CoffeeShape Green Coffee product is unsuitable for children under 16 years of age, People suffering from high blood pressure, cardiac problems, or diabetes, or are pregnant or a nursing mother, and other health challenges.

 

No refund or replacement will be facilitated if you do not like the product or taste.


Availability
All orders for products are subject to availability. It is possible that an item you purchased on this site is not in stock. We are truly sorry if any items you wish to purchase are not in stock.


Supply
We reserve the right to refuse to supply any individual or company.


Medical Disclaimer
The information contained herein reflects only the opinion of the authors, affiliates, or associates.
In no way is it to be considered medical advice. Specific medical advice should be obtained from a licensed health care practitioner.

 

Consult with your doctor before you begin any fitness, exercise, nutrition, diet, weight loss, heart attack or stroke risk reduction program or other change in lifestyle.

 

This information is in no way meant to treat, cure or prevent any disease or illness from happening.

 

TGA L 155 325


Shipping
1. All orders placed through this web site are subject to confirmation and acceptance by Coffeeshapeasia.com

2. CoffeeShapeasia.com delivers the products you order to the address you specify in your order, within the agreed time frame, subject to their availability. Where the products are not available you will be notified as soon as possible. Anyone at the delivery address who receives the products will be presumed to be authorised to receive the products.

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